FAQs for Tower Bridge Collective
Questions we get a lot...
Can I bring my pet?
Yes! Well-behaved dogs are always welcome! We don’t allow any other pets.
I have lost an item, what do I do now?
Please email hello@towerbridgecollective.co.uk. All lost items will be stored by our team for 2 weeks. Alternatively, you can come and talk to our bar staff and they will try to help you find your lost item!
Are you a walk-in food hall?
We do accept bookings for larger groups over 10 guests, private hire or corporate hire but generally, we are a walk-in venue.
Heads up on time changes
Do you open on bank holidays?
Yes! We will be open on bank holidays, but may be subject to some changes in opening hours which will be shown on our website.
Are your opening times different over christmas?
Yes, they are often slightly different but the information will be found on our website!
When are your opening/closing hours?
We normally open at 8 am and close at 11 pm on weekdays. On weekends, we open at 9 am and close at 11 pm. Bank holidays and Christmas hours may be subject to changes.
Are children allowed past a certain time?
Children are welcome until 10 pm. We welcome families and encourage them to enjoy our children’s play area and Kids Eat Free deals. More details on things available for families are here.
Know before you go
How do I book for private hire?
You can email hello@towerbridgecollective.co.uk to make an enquiry or you can book online here (coming soon).
Can I still come to an event even though it’s sold out?
It would not be advisable to come to an event even if it is sold out but you are always welcome to still come along to the food hall. Events, unless private hire, do not interfere with the normal running of the space.
What events do you have on?
Check out our What’s on page here to see what we’ve got in store!
Food, menus and pricing
Do you do a student discount?
Yes! Just make sure to show your student ID to our bar staff/food partners.
Where can I see your menu?
Menus are ever changing to keep things fresh, authentic and vibrant but you can get a flavour of our food by visiting our Food Partner page here. Menus will be available in front of all of our kitchens within the food hall, and we have an app available too which shows live menus at the time.
Are you halal?
Yes! Some of our food partners are halal.
Do you offer a Blue Light discount?
No, unfortunately we don’t offer a Blue Light discount.
Getting here and getting around
Do you have any parking?
Due to the central location, there is no dedicated parking at this food hall. There are directions for public transport found here
Do you have an outdoor space?
Some of our venues do have an outdoor space, but Tower Bridge Collective does not. It does have stunning views from the first floor though!
Can I bring my bike in?
Bikes can be stored outside the venue. We encourage you to lock your bikes, as we do not take responsibility for stolen items. For health and safety reasons, we cannot accept bikes inside our space.
